Description
The book “Stress Management” provides a comprehensive understanding of stress as a multidimensional concept affecting individuals at psychological, physiological, and organizational levels. It explains the nature, types, and sources of stress, emphasizing that stress arises from the imbalance between environmental demands and an individual’s coping capacity. The book highlights various responses to stress, including emotional, behavioral, and physical reactions, and discusses how these responses influence performance and well-being. It also examines the effects of stress on health, productivity, and organizational outcomes such as absenteeism and job satisfaction. A key focus is on coping strategies, both individual-centered (like cognitive and behavioral techniques) and organization-centered interventions. The Person–Environment (P–E) fit model is introduced to explain how mismatches between individuals and their work environment create stress. Additionally, the book explores frustration and its relationship with stress in goal-directed behavior. Overall, it equips readers with theoretical insights and practical tools to manage stress effectively and enhance personal and professional resilience.
About the Author
Dr. Anshu Dixit is an experienced academician with over 18 years in teaching, research, and academic administration. She holds a Ph.D. in Human Resource Management, with research focusing on occupational stress among Indian police personnel. Dr. Dixit has published over 50 research works, including Scopus-indexed papers, patents, and book chapters. Her expertise lies in Organizational Behavior, Human Resource Management, and Stress Management, and she is a life member of the Indian Commerce Association.
Prof. (Dr.) Bimal Jaiswal is a Professor in the Department of Applied Economics, Faculty of Commerce, University of Lucknow, Lucknow. He has authored few books in the field of international Business, Banking and Finance. Dr. Jaiswal has teaching and research experience of 25 years. He has contributed papers in many reputed research journals and has participated in many National and International level seminars. Besides being an ardent reader, he is also an active member of Commerce, Accounting and Management Associations at national level.
Contents
Preface v
1. Stress 1
Concept of Stress 1
Features of Stress 4
Nature of Stress 5
Based on different perspectives types of Stress 7
Different Perspectives 13
Symptoms of Stress 19
Framework of Stress 22
Organizational Stress 23
P-E (Person-Environment) fit model of job stress 27
Dynamics of Frustration 30
2. Responding to Stress 35
Emotional Response 36
Physiological Responses to Stress 38
Behavioral Response 41
Potential stressors 45
Role Stress 46
Causes of Organizational Stress 48
Personal Characteristics 51
Organizational Structure 52
Properties of Work and Work Setting 54
Job Roles 56
3. Potential Effects of Stress 59
Potential Effects of Stress 60
Physiological Effects of Stress 60
Psychological Effects of Stress 67
Stress Management Behavioral Effects of Stress 71
Organizational stress 74
Impact on Employee Performance 76
Impact on Productivity 78
Impact on Employee Turnover 88
4. Coping 91
Nature and Characteristics of Coping 92
Different Views of Coping 98
Psychodynamic 98
Transactional 101
Stress Management Strategies and Prevention Techniques 103
Spiritual Techniques for Stress Management 109
Prevention Techniques 111
Challenging Stressful Thinking: Problem Solving and Time Management 114
Individual-Centered Stress Management Techniques 116
Overcoming Barriers: How to Stay Motivated and Consistent 123
Common Coping Strategies and Patterns 124
Striking Out at Others (Aggressive Coping) 127
Problem-Focused Coping 136
Emotion-Focused Coping 138
5. Organization-Centric Stress Management 143
Organization-Centric Stress Management Interventions Techniques 145
Institutional and Collateral 166
Bibliography 193
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